Last updated: August 2026
T&M Bhalla Real Estate Ltd ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website (bhallarealestate.ca), our contact forms, and our advertising on platforms such as Facebook, Instagram, and Google.
Information We Collect
We collect information you provide directly to us, including:
- Contact details — your name, email address, and phone number when you submit a form on our website, respond to one of our ads (for example, a Facebook or Instagram lead form), or contact us by phone or email.
- Enquiry details — information about your real estate needs, such as whether you are looking to buy or sell, your preferred location, timeline, or budget.
- Automatically collected data — when you visit our website, we may collect standard technical information such as your IP address, browser type, device information, pages viewed, and how you arrived at our site, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide real estate and mortgage-related services;
- Contact you by phone, text, or email about properties, opportunities, or updates relevant to your request;
- Improve our website, marketing, and the services we offer;
- Measure and improve the performance of our advertising; and
- Comply with our legal and regulatory obligations.
How We Share Your Information
We do not sell your personal information. We may share it only in the following limited circumstances:
- Service providers — with trusted third parties who help us operate our business (for example, email, customer-management, or website hosting providers), who are permitted to use your information only to provide services to us.
- Advertising platforms — when you interact with our ads, platforms such as Meta (Facebook and Instagram) and Google process your information in accordance with their own privacy policies to deliver and measure ads.
- Legal requirements — where required by law, regulation, or valid legal process.
Cookies & Analytics
Our website uses cookies and similar technologies, including Google Tag Manager and analytics tools, to understand how visitors use our site and to improve your experience. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.
Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to meet our legal obligations. When it is no longer needed, we securely delete or anonymize it.
Your Rights & Choices
Under Canadian privacy law (including PIPEDA), you have the right to access the personal information we hold about you, request corrections, and ask us to delete it. You may also opt out of marketing communications at any time by contacting us or using the unsubscribe option in our messages. To exercise any of these rights, contact us using the details below.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website and ads may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
T&M Bhalla Real Estate Ltd
Serving Edmonton, Spruce Grove & surrounding areas, Alberta
📧 info@bhallarealestate.ca
📞 (780) 600-2520